Frequently Asked Questions

Every wheel is made to order. Most orders average 3–5 weeks. Custom materials or an unusual OEM frame can take longer.

Every Galaxy Customs wheel is made to order. In some cases we need to source the OEM frame from the manufacturer, which can take a little time to arrive, especially on modern vehicles. Once it arrives, our bespoke process ensures only the best materials are used. Before anything ships, our Quality Control team inspects every wheel to make sure it's as close to perfect as possible.

Yes. Your current airbag, buttons and electronics work just as they do now.

Yes. If you need them, we can provide new OEM trim, a new airbag and many other related parts. Just reach out to our sales team at sales@galaxycustoms.com to order.

No. For safety reasons, we do not modify, wrap, or customize airbag covers. Your OEM airbag stays untouched and fully functional.

No. Your price includes a new OEM frame, so you keep your stock wheel and can go back to stock any time. We just need a photo of your current wheel.

It helps us match the exact OEM frame, buttons and features for your vehicle. Upload it with your order or on our Send Your Wheel Photo page with your order number.

Yes. During quality control, we send you photos to review and make any changes you want.

Yes. Every wheel has a 1-year warranty on materials and build quality.

We always recommend professional installation for our wheels because airbag removal is complex and can be dangerous. When you place an order, we can help you find a shop to install your wheel.

Yes. In the Tampa Bay area, we've teamed up with Speed Quest Performance & Parts as our official installer.

Yes. We ship worldwide from Tampa Bay, FL.

We're US Based in Tampa Bay, Florida. We ship our wheels worldwide.

Yes. Send us a Custom Order Request and we'll get back to you with a quote.

For new orders, quotes and questions, email sales@galaxycustoms.com. If you already have an order and need help, email support@galaxycustoms.com.